Frequently Asked Questions for HANDCRAFT Aura Resellers

We supply resellers within India. Both first-time and experienced sellers are welcome, including people selling from shops, home businesses, exhibitions, social media, their own websites or other resale channels.

No. HANDCRAFT Aura supplies products for resale, not individual purchases for personal use. A person starting a resale business from home is a relevant customer.

No. You can enquire if you are starting from home, preparing for an exhibition or using another resale channel. Tell us how you intend to sell and what products interest you.

Yes. Products arrive without HANDCRAFT Aura labels, allowing you to add your own labels and present them under your brand. You also decide your selling prices.

The confirmed supply model allows you to add your own labels after receipt. Label application and customised branded packaging are not included as stated Aura services. Plan your presentation accordingly.

Yes. You can select different products in any combination and quantity. Include the required items and quantities when you enquire so availability and delivery can be discussed together.

Around ₹10,000 is an indicative starting product-order budget. Taxes and delivery charges are extra. Also consider your own selling expenses, such as packaging or exhibition costs, when planning your business.

The website displays indicative product prices. Discuss the selected products, availability, taxes and delivery charges before payment so you understand the amount for the agreed purchase.

You set your own prices and margins. The outcome depends on your purchase costs, selling expenses, pricing and actual sales. We do not guarantee a particular profit, income or return.

A first-time business seller placing their first order of ₹10,000 or more is eligible for a free one-hour phone guidance session. You can discuss your questions and uncertainties, and we help from our experience and within our capacity.

No fixed curriculum or certification programme is promised. It is a personal, question-led phone conversation. It is not a free session with every order or unlimited ongoing mentoring.

After receiving your products, you can take photographs in your own style. Professional photography, ready-made promotional material and marketing services are not included in the stated offer.

We supply resellers within India. Delicate items such as clay and marble crafts are available within Mumbai only because of their vulnerability to courier damage. Confirm delivery suitability for your selection before payment.

Yes, after discussing product availability and delivery charges with us. Website payment is an option for the agreed purchase. It does not replace the enquiry and discussion process.

Allow at least two working days after payment for checking and packing, particularly for mixed-product orders. Dispatch follows preparation. This is not a guaranteed two-day dispatch or delivery promise, and transit time is separate.

Contact us promptly with the order details and relevant photographs so the matter can be reviewed against the terms applicable to your purchase. Do not assume a particular refund or replacement arrangement; clarify relevant conditions before ordering.

Select Bulk Enquiry on a product page. The product name is pre-filled; add your quantity and contact details. Use More Details for a mixed-product requirement or a specific question. The form sends an enquiry and does not itself confirm an order.